I was googling around the other day and came across this bus rider’s guide. It’s got a lot of useful information in it, especially for people who aren’t familiar with transit systems.
The same session also netted me a set of good practices for transit web site design. Guess who falls flat on almost all of them?
The MTA’s been rumbling about implementing a fare system called SmarTrip, which, I gather, is to be similar to the system DC has, where you pay varying amounts of money for the distance you travel and the services you use. The MTA’s website now links to http://www.marylandsmartrip.com/, which is a completely useless website where almost every page is blank, save for the sitewide dressing and an “under construction” graphic. Completely aside from the fact that it’s not 1995 any more, perhaps they should have held off on putting the site up until they could be useful with it?